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Frequently Asked Questions

Everything You Need to Know

 

Do you have insurance?

Yes! We are fully insured and bonded! The safety and security of your pet is one of our top priorities!

How do you accept payment?

We accept all major credit cards, check, venmo or cash. You can pay for your service online at the time of booking, or once your service is completed.

What happens if my pet needs to go to the vet. Will you take them?

Compassion and care is one of our priorities. If your pet requires veterinary attention while under our service, we will call you (or your secondary emergency contact) first. If we aren't able to reach you, we will take your pet to one of our local veterinary partners.

How do you know the other dogs in the group session will get along with my dog?

Before each group session, the staff at Alpine Sitting Company carefully evaluate your pet (and the other's in the same session) and do our best to ensure compatibility.

I want to book a service day-of, what do I do?

The website only accepts bookings 12 hours in advance. If you would like to book a service day-of, please reach out at 970-616-4455, or send us an email!

Why do you do a meet and greet?

We meet each client before booking a group service to ensure we are on the same page and the pup is friendly with other dogs. Meet and greets are a quick evaluation at your home, the dog park, or other outdoor location of your choice.

What services are provided during a private service?

- Dog walks around your neighborhood, a hike, trip to the river for a swim, etc. 
- Playtime, socialization and companionship
- Meals served (if applicable)
- Water refreshment
- Medication administered (if applicable)
- Litter Box Scooping/Cleaning

For the group play, how many dogs do you watch at once?

At Alpine Sitting Company we value quality time with your pet. We limit each group session to 4 maximum pets per session. This ensures attention and focus is on your pet at all times. We don't want your dog to be just another dog in a group.