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Frequently Asked Questions

Everything You Need to Know

 

Do you have insurance?

Yes! We are fully insured and bonded! The safety and security of your pet is one of our top priorities!

What happens if my pet needs to go to the vet. Will you take them?

Compassion and care is one of our priorities. If your pet requires veterinary attention while under our service, we will call you (or your secondary emergency contact) first. If we aren't able to reach you, we will take your pet to one of our local veterinary partners.

I want to book a service day-of, what do I do?

We do our best to accommodate last-minute bookings! If you would like to book a service day-of, please reach out at 970-616-4455.

How do you accept payment?

You can pay for your service once it is completed, directly from the invoice via credit card, check, Venmo or cash.

What services are provided during a private service?

- Dog walks around your neighborhood, a hike, trip to the river for a swim, etc. 
- Playtime, socialization and companionship
- Meals served (if applicable)
- Water refreshment
- Medication administered (if applicable)
- Litter Box Scooping/Cleaning

Should we do a meet and greet?

Meet and greets are always an option, but not required! They are a quick evaluation at your home, the dog park, or other outdoor location of your choice to ensure the sitter and your furry friend will get along! It's also a great way to show the sitter your pet's routine so we ensure they are as comfortable as possible while you are away.

How do you know the other dogs in the group session will get along with my dog?

Before each group session, the staff at Alpine Sitting Company carefully evaluate your pet (and the other's in the same session) and do our best to ensure compatibility.

For the group play, how many dogs do you watch at once?

We limit each group session to 4 maximum pets per session. This ensures attention and focus is on your pet at all times. Depending on the pups in your session, they may go on an outdoor adventure (winter and summer!) or to a fenced in dog-park.